M3 for accurate repair orders

M3Central Reporting helps residents report repairs online.
M3Central Diagnostics helps staff to diagnose and order repairs accurately

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Why choose M3Central Integration Information FAQ's

Let's talk M3Central

If you want to provide an online repair reporting service, carry out void surveys, raise job orders using the M3NHF Schedule of Rates, or improve the accuracy of your repair reporting, M3Central can help.

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One system with different modes

M3Central is a web based service that runs on M3 servers and can be used on phones, tablets, laptops and desktops.

M3Central's Profiles feature allows you to differentiate between contracts or tenancies.

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Report repair problems

M3Central Reporting helps residents to report their repairs online using pictures and advice. Users can add photographs and comments and the system can be easily customised to fit your requirements.

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Diagnose repairs problems

M3Central Diagnostics helps non-technical and experienced technical staff to diagnose repair problems and raise job orders. It provides an easy way to find M3NHF Schedule of Rates items and add them to a schedule of works.

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Get started

M3Central is easy to deploy because it can be used standalone as well as working with other systems. M3NHF SOR subscribers get the benefit of being able to switch on their SOR as a standard option. Non-subscribers can have their bespoke SORs imported.

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Link to other systems

Most leading suppliers have integrated, or are integrating, M3Central to work with their systems and some of their latest releases will only work with M3Central. Some customers have also integrated M3Central with their own inhouse systems.You are welcome to ask us for the current position or, for the latest information, ask your prospective supplier.

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Hosted

M3Central is a web application that runs on M3 servers hosted in a UK-based data centre (technical details of the data centre infrastructure are available on request). All software upgrades managed by in-house by M3.

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M3Central improves over Locator Plus by allowing sites to make changes easily and publish separate configuration to both M3 Diagnostics and M3 Reporting, allowing users to respond quickly to business needs. The M3Central Team were very helpful and listened to suggested improvements and added these to their development roadmap.

Jonathan Burrough
Lead Applications Officer, Shared Services and Housing, Integrated Digital Housing, Leeds City Council

M3Central with HomeMaster provides a seamless integration between the two products. It is transparent to the user that they are interacting with products from different companies which enables efficient and easy repair logging. It is fantastic to work with a modern like-minded company.

Craig Brock
Chief Operating Office, HomeMaster

Integrating M3Central into Salesforce to allow our customers to report their own repairs was straightforward. The M3Central team were incredibly helpful and collaborative in achieving this goal. M3Central is easy to configure and simple to use.

Jonathan Pilkington
Riverside